TNG Connex is a division of The Tel-Net Group, Inc. While TNG focuses on all aspects of Telecommunication and Infrastructure systems, we focus on the business telephone needs of our customers. All customers are treated with the highest service standards, and our systems are designed to fit the customer's needs not a cookie cutter solution. Let us know what your needs are and one of our team members will evaluate all of your telephony needs to design the best performing solution to fit your budget.
The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. These solutions enable your company to leverage the latest features and capabilities, which are extremely easy to use and very cost-effective. Experience explosive growth through a proven business model and cloud service platform that allows companies like yours to utilize high-value software and services like Hosted PBX and VoIP, SIP Trunking, Unified Communications, and much more.
Easy to use. Feature rich. Future-proof.
That’s what you get from us right out of the box. Easily accessible via any modern web browser or mobile device, our feature-rich platform helps to improve your communications, streamline your business processes, and facilitates your growth and success. In addition, our support for our customers is second to none, and our experienced support team endlessly strives to enable you to compete and win and sound good doing it.
As your needs grow and change over time, so do our features and capabilities. Endlessly scalable, flexible, and reliable, our cloud communications platform is truly future-proof, so you can focus on your business, and know that your communications solution will always remain relevant and competitive.
You want a reliable, high-quality phone system that simply works. And so you can focus on your business, and not your communications platform, with TNG Connex, our system adapts and adjusts to your needs and seamlessly works the way you do. Whether you have five (5) or fifty (50) employees, we have a solution that meets your needs.
We offer SIP Trunking (connecting your premise based phone system via an always-on broadband connection) solutions for any sized-business—whether you’re a small business looking for the flexibility and cost savings of VoIP or a mid-sized business looking for business continuity, disaster recovery, and unlimited or metered calling plans. We help you save up to 40% over traditional telephone line services.
Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.
Have a mobile workforce? Use auto attendants, cloud extensions and mailboxes to stay connected with your customers and employees—with all the features of a high end phone system. It’s easy to use and manage, without the cost of a tradition PBX solution. Best of all, you can seamlessly connect mobile and home workers with current or future office locations. It’s all the same cloud communications framework, so you can scale up as needed, and connect based on your specific business requirements.
Do you utilize applications like Microsoft Outlook, Salesforce.com, or a 3rd party web application? We’ve created several very useful plugins and applications to help you with key features like click-to-dial, screen pops, call logging, and presence. The Operator console leverages our API, and delivers all this and live visibility into your account for call control, call parking, visual voicemails and other third-party applications. Additional API features and integrations are also on their way.
TNG Connex provides the ability for all of our customers to control as much or as little on their hosted VoIP service. By utilizing customer tailored web based portal access users can manage their call flows, voicemail settings, prompts/greetings, and much more right from their laptop or PC.
Our reliable, feature-rich hosted phone services with TNG Connex adjust as you need them to. We make it easy for our customers to deploy the communication apps and solutions that your business needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. Commonly used features include: full call center capabilities, listen live, find me follow me and more
Mobility is paramount in today’s business world. Keep your company connected with a wide array of mobile features—from cloud extensions, find-me follow-me, group and simultaneous ring, to voicemail to email, and much more. All designed to help you conduct business anywhere through any device.
Virtually eliminate business downtime should your local area network (LAN) or wide area network (WAN) communications network go down. Your communications solution is still running in our cloud environment, so your customers, vendors, and employee calls can keep flowing. A good disaster recovery plan will help your business in good times and bad. With our solution, a good business continuity plan is extremely cost effective, and readily available based on your individual business needs.
We’re here to support your business at every level with our always-available, skilled and professional support team. We’ll help you with your specific needs and concerns, while giving you personalized customer support you won’t find anywhere else.
Our products and services are customer tested, and approved—we’ve enabled countless businesses to improve their communication channels easily, and effectively, to transform their business into a competitive powerhouse. With a full range of front and back-office features, you can rest easy knowing your business is taken care of, now and for the future.
" I have worked with TNG for many years. I find them to be reliable, flexible, affordable, and good people from top to bottom. They have been with me as my career has changed and provided low-voltage cabling, fiber, security/door access control, CCTV, and augmented staff. We had choices for voice solutions from larger vendors to other small vendors. The TNGConnex solution is competitively priced and I trusted TNG would do right by me and my organization." - Doug Mosier, Maryland Transit Partners c/o AECOM
In fact, industry specialists predict that the U.S. mobile worker population will increase from 96.2 million in 2015 to 105.4 million in 2020. Maintain your competitive edge for your organization by adopting the latest technology for your business and consider the following reasons why utilizing a mobile app is a no-brainer.
Clients and work associates can easily reach busy employees anytime through one business number that will automatically ring their mobile app. Eliminating the necessity to track down employees on multiple numbers, TNG Connex improves and streamlines communications, and seamlessly connects a distributed and fast-moving workforce. Gain the latest communication tools for your staff to never miss a business opportunity.
If you’ve already invested in a phone system for your business, why not extend all the benefits you’ve already gained by making the same features available through your mobile phone? Do I even need a desktop phone, not with a mobile app?
Not only can employees make and receive calls placed to their corporate phone number via their mobile device, they can leverage important communication features, such as:
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
TNG Connex supports the virtual business office, enabling employees to connect seamlessly anywhere they need to conduct business.
Calls are directed right to an employee’s smartphone without revealing any of their personal information. This helps ensure that business calls continue to be routed to your company versus an individual that may end up leaving to work for someone else (i.e. the dreaded competitor!). TNG Connex also makes it easier and more flexible for “bring your own device” (BYOD) work environments.
Never use your cell number for business again!