TNG Connex VoIP Solutions
Who/What is TNG Connex
TNG Connex is a division of The Tel-Net Group, Inc. While TNG focuses on all aspects of Telecommunication and Infrastructure systems, we focus on the business telephone needs of our customers. All customers are treated with the highest service standards, and our systems are designed to fit the customer's needs not a cookie cutter solution. Let us know what your needs are and one of our team members will evaluate all of your telephony needs to design the best performing solution to fit your budget.
Features and Benefits
Configuration Flexibility
Our reliable, feature-rich hosted phone services with TNG Connex adjust as you need them to. We make it easy for our customers to deploy the communication apps and solutions that your business needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. Commonly used features include: full call center capabilities, listen live, find me follow me and more
Mobility Mastered
Mobility is paramount in today’s business world. Keep your company connected with a wide array of mobile features—from cloud extensions, find-me follow-me, group and simultaneous ring, to voicemail to email, and much more. All designed to help you conduct business anywhere through any device.
Business Continuity
Virtually eliminate business downtime should your local area network (LAN) or wide area network (WAN) communications network go down. Your communications solution is still running in our cloud environment, so your customers, vendors, and employee calls can keep flowing. A good disaster recovery plan will help your business in good times and bad. With our solution, a good business continuity plan is extremely cost effective, and readily available based on your individual business needs.
Supportive Staff
We’re here to support your business at every level with our always-available, skilled and professional support team. We’ll help you with your specific needs and concerns, while giving you personalized customer support you won’t find anywhere else.
Customer Tested
Our products and services are customer tested, and approved—we’ve enabled countless businesses to improve their communication channels easily, and effectively, to transform their business into a competitive powerhouse. With a full range of front and back-office features, you can rest easy knowing your business is taken care of, now and for the future.
" I have worked with TNG for many years. I find them to be reliable, flexible, affordable, and good people from top to bottom. They have been with me as my career has changed and provided low-voltage cabling, fiber, security/door access control, CCTV, and augmented staff. We had choices for voice solutions from larger vendors to other small vendors. The TNGConnex solution is competitively priced and I trusted TNG would do right by me and my organization." - Doug Mosier, Maryland Transit Partners c/o AECOM
TNG Connex’s Mobile App Benefits
The Mobile Workforce is Growing
In fact, industry specialists predict that the U.S. mobile worker population will increase from 96.2 million in 2015 to 105.4 million in 2020. Maintain your competitive edge for your organization by adopting the latest technology for your business and consider the following reasons why utilizing a mobile app is a no-brainer.
Never Miss an Important Business Call
Clients and work associates can easily reach busy employees anytime through one business number that will automatically ring their mobile app. Eliminating the necessity to track down employees on multiple numbers, TNG Connex improves and streamlines communications, and seamlessly connects a distributed and fast-moving workforce. Gain the latest communication tools for your staff to never miss a business opportunity.
Leverage an Investment You’ve Already Made
If you’ve already invested in a phone system for your business, why not extend all the benefits you’ve already gained by making the same features available through your mobile phone? Do I even need a desktop phone, not with a mobile app?
Not only can employees make and receive calls placed to their corporate phone number via their mobile device, they can leverage important communication features, such as:
- One click to join conference calls
- Extension dialing to co-workers
- Corporate and personal phone directories
at your fingertips - Access to company international distance
and dialing plan - Management of what device rings when someone
calls their business number - Listen to and manage voicemail
- View recent calls
- Manage virtual attendant settings
Display their FAQs
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
Stay Ahead of the Competition
TNG Connex supports the virtual business office, enabling employees to connect seamlessly anywhere they need to conduct business.
Protect Your Business
Calls are directed right to an employee’s smartphone without revealing any of their personal information. This helps ensure that business calls continue to be routed to your company versus an individual that may end up leaving to work for someone else (i.e. the dreaded competitor!). TNG Connex also makes it easier and more flexible for “bring your own device” (BYOD) work environments.
Never use your cell number for business again!
- One Number
- One Voicemail
- One Call Back Location
- Dropping in on your Network is a snap